Q: Do I need to sterilize the ear studs/ earrings before I use them?
A: Yes please as we will not be held liable should you be affected by the material used in our accessories.
Q: What should I take note when using my accessories?
A: Avoid direct sunlight, water, perfume and any harsh chemicals. Also, please be gentle when handling your accessories.
APPARELS
Q: Are all apparels brand new?
A: Yes, they are, unless otherwise stated.
Q: How will I know if the apparel fits me?
A: Check the measurements provided in the description. You can also use our model's physique as a guide. Our in-house model N stands at 1.67M and wears UK8 clothing, whereas model K stands at 1.64M and wears UK6 - 8 clothing.
Q: How are the apparels measured?
FABRIC
Q: The designs look so familiar! Did you guys get them from somewhere?
A: Yes, we are collectors and we have a collection of fabrics. However, we decided to release our fabrics for sale to spread the awareness of D.I.Y!
Q: Can I glue the fabric onto any cloth item(s) (eg: denim shorts, t-shirts, etc)?
A: Glue is not recommended as after a period of time, the glue might weaken due to the washing process and the fabric might drop off! Sewing of the fabric is a stronger method to ensure your fabric stays on your shorts. Alternatively, you can purchase some iron-on tape, iron it with your fabric and the fabric will stick on your shorts.
Q: Do you sell the iron-on tape?
A: No.
Q: Can the fabric cover my cloth item(s)?
A: Measurements of the fabric are already stated in the item description. You should measure your own cloth item instead to decide whether can the fabric cover your shorts.
Q: Can you help me sew the fabric onto my shorts?
A: Unfortunately no, we do not provide sewing services.
Q: How many designs do you have?
A: We have limited designs and hence, we've decided to launch one design at a time together with one collection. Once all fabric have been sold, we will notify you guys.
GENERAL
Q: Where do you get your supplies from?
A: Business confidentiality.
Q: How often do you guys go on sourcing trips?
A: Most likely every fortnight, either online, locally or at neighbouring countries.
Q: Why isn't self-collection/ meetups available?
A: We do not have a stockist and due to our hectic schedule, meetups are not possible at the moment.
Q: Are you guys hiring?
A: We are constantly looking out for new faces to join the team. Interested applicants can refer to the Career Opportunities tab for more information.
Q: Do you do sponsorships/ advertising/ collaborations?
A: Do drop us an email at ask.catsnzombies@gmail.com with the subject title, "Business Enquiries".
Q: How long do you guys take to reply to my emails?
A: You should receive a reply from us within 24 hours. If failure to do so, please resend us your original email to ask.catsnzombies@gmail.com with the subject title, "Enquiries".
Q: My question has not been answered!
A: Do drop us an email at ask.catsnzombies@gmail.com with the subject title, "Enquiries".